1. introduction
Velocidade5 is committed to protecting the privacy of all users of our website. This policy details how we collect, use, process and protect your personal information.
2. Information collected
2.1 Personal data
- Full name
- E-mail address
- Phone number
- Geographical location
- Contact information
2.2 Navigation data
- IP address
- Browser type
- Operating system
- Pages visited
- Time spent on the site
- Date and time of access
2.3 Cookies and Tracking Technologies
- Session cookies
- Persistent cookies
- Pixel tags
- Local storage
- Device identifiers
3. Legal Basis for Data Processing
3.1 Consent
- Explicit user consent
- Withdrawal possible at any time
3.2 Legal bases
- Contract execution
- Legal obligation
- Legitimate interest
- Protecting rights
4. Use of information
4.1 Main purposes
- Personalizing the experience
- Communication about services
- Continuous improvement of the website
- Customer support
4.2 Communications
- Newsletter
- Service updates
- Important announcements
- Unsubscribe option
5. Data Sharing
5.1 Third parties
- Payment processors
- Analysis services
- Technical service providers
- Marketing partners (with consent)
5.2 International transfers
- Compliance with data protection laws
- Standard contract clauses
- Security guarantees
6. Data Subject Rights
6.1 Fundamental Rights
- Confirmation of treatment
- Data access
- Correction of incomplete data
- Anonymization
- Blocking or elimination
- Data portability
- Deletion of personal data
6.2 Exercising Rights
7. Information Security
7.1 Protective measures
- Data encryption
- Firewall
- Access control
- Systems monitoring
- Two-factor authentication
7.2 Backup and Recovery
- Regular backups
- Disaster recovery plan
8. Data Retention
- Maximum period: as long as necessary
- Retention criteria
- Exclusion after a specified period
9. Children's privacy
- Collection of data from minors prohibited
- Parental consent when applicable
10. Changes to the Policy
- Updates will be communicated
- Users will be notified
- Version always available on the website
11. Contact and Data Controller
Last updated: [Current date] Version: 1.0
12. Final Provisions
This policy complies with the data protection legislation in force in Cape Verde and follows international privacy standards.
Portuguese